SmartMoving Software and Supermove are sometimes compared for numerous use cases in Moving Company Software. We have a detailed features table below. You can also customize your requirements and get expert ratings comparing these two solutions against hundreds of data points across Security, Customer Experience, Invoicing, Dispatching, Communication, Mobile Access, Integration, Scheduling, Resource Management, Compliance, Analytics, Route Optimization, Tracking and Automation.
SmartMoving Software is a moderately priced platform tailored for moving companies seeking streamlined operations and enhanced profitability. It integrates CRM, fleet management, dispatching, billing, and customer communication features into a single interface. Key benefits include automated processes, improved customer satisfaction through efficient communication, and real-time visibility of operations. Popular features encompass lead management, storage management, and claims management. The software is praised for its ease of implementation and responsive customer support.
Supermove offers a robust suite of features tailored for moving companies, including scheduling, dispatching, invoicing, and real-time shipment tracking. It helps manage resources effectively, optimize routes, and maintain communication with customers throughout the moving process. The software also includes mobile applications for on-the-go access, allowing movers to update job statuses and communicate with clients directly from the field. By automating various tasks, Supermove reduces administrative burdens, minimizes errors, and ultimately leads to higher customer satisfaction and increased profitability.
Customize these feature priorities in Taloflow and get expert ratings for your exact use case.
| Feature | Dimensions | Description | SmartMoving | Supermove |
|---|---|---|---|---|
| Centralized Communication Hub |
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Facilitates seamless communication between dispatchers and moving teams through a centralized platform, enhancing coordination and reducing delays. | Great | Good |
| Error Reduction Automation |
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Automatically identifies and corrects common errors in scheduling, dispatching, and invoicing processes, minimizing human error and improving accuracy. | Good | Great |
| Live Route Monitoring |
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Provides dispatchers with live updates on route progress, allowing for adjustments and optimizations on-the-fly. | Good | OK |
| Remote Dispatch Access |
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Allows dispatchers to manage and assign tasks remotely, providing flexibility and ensuring continuous operation. | Great | Great |
| Task Assignment |
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Enables dispatchers to assign tasks to movers in real-time, ensuring quick response and efficient task management. | Great | Great |
| Automated Conflict Resolution |
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Identifies and resolves scheduling conflicts automatically, ensuring smooth operations and preventing resource overbooking. | Good | OK |
| Customer Self-Scheduling Portal |
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Enables customers to view available slots and book their moving appointments online, enhancing convenience and customer satisfaction. | Great | NA |
| Dynamic Resource Allocation |
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Automatically adjusts resource allocation based on real-time job requirements and personnel availability, ensuring optimal efficiency. | Great | Good |
| Integrated Compliance Checks |
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Ensures all scheduled jobs comply with industry regulations and standards, automatically checking for compliance with ISO 27001, PCI, HIPAA, and other relevant standards. | OK | NA |
| Intelligent Job Sequencing |
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Prioritizes and sequences moving jobs based on factors such as distance, time, and resource availability to maximize efficiency and minimize downtime. | Great | OK |
| Predictive Scheduling Analytics |
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Uses historical data to predict future scheduling needs and optimize resource allocation, improving planning accuracy. | Great | OK |
| Service Demand Forecasting |
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Predicts future service demand based on historical data and market analysis, helping companies prepare resources and optimize scheduling. | Good | Good |
| Automated Invoice Generation |
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Automatically generates invoices based on completed jobs, ensuring accuracy and reducing manual entry errors. | Great | Good |
| Automated Payment Reminders |
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Sends automated reminders to clients for upcoming or overdue payments, helping to ensure timely collections. | Good | NA |
| Customizable Invoice Templates |
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Offers a variety of invoice templates that can be customized to match the company's branding and specific client requirements. | OK | OK |
| Detailed Invoice Analytics |
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Provides analytics on invoicing patterns, payment timelines, and client payment behaviors to optimize billing strategies. | Good | OK |
| Integrated Payment Gateway |
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Allows clients to pay invoices directly through a secure, integrated payment gateway, streamlining the payment process. | Great | Good |
| Multi-Currency Support |
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Supports invoicing in multiple currencies, catering to international clients and simplifying global transactions. | NA | NA |
| Real-time Payment Tracking |
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Tracks payments in real-time, providing instant updates on payment status and outstanding balances. | Great | Good |
| Revenue Forecasting Tools |
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Provides tools to forecast revenue based on current bookings, historical data, and market trends, aiding in financial planning and strategy. | Great | Great |
| Role-Based Access for Invoicing |
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Controls access to invoicing features based on user roles, ensuring only authorized personnel can view or edit invoices. | Great | Good |
| Secure Invoice Storage |
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Ensures all invoices are stored securely with encryption, protecting sensitive financial information. | Great | Good |
| Geo-Fencing Alerts |
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Notifies customers and staff when shipments enter or leave predefined geographic areas, ensuring security and timely updates. | Great | Good |
| Interactive Shipment Map |
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Offers an interactive map for customers to view the real-time location of their shipments, improving engagement and satisfaction. | Great | Great |
| Predictive Arrival Estimates |
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Utilizes historical data and current traffic conditions to provide accurate arrival time estimates for shipments. | Good | Great |
| Shipment History Archive |
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Maintains a detailed archive of past shipment locations and statuses for future reference and analysis. | Good | Great |
| Shipment Location Updates |
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Provides real-time updates on shipment locations, allowing customers to track their belongings throughout the moving process. | Good | Great |
| Status Notification System |
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Automatically sends notifications to customers about the status of their shipments, enhancing transparency and trust. | Good | Great |
| Transparent Service Tracking |
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Allows customers to track the progress of their moving service in real-time, providing updates on the status of their move and estimated time of arrival. | Great | Good |
| Automated Workflow Builder |
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Allows users to create and customize automated workflows for various moving tasks, reducing manual intervention and increasing efficiency. | Good | Great |
| Data Import/Export Tools |
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Offers tools for importing and exporting data in various formats, ensuring compatibility with external systems and simplifying data migration processes. | Great | UNKNOWN |
| Equipment Maintenance Scheduler |
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Automates the scheduling of regular maintenance for equipment to prevent downtime and extend the lifespan of assets. | Good | Good |
| Field Resource Management |
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Allow movers to manage resources such as equipment and personnel assignments from their mobile devices, ensuring efficient use of resources on-site. | Great | Great |
| Operational Cost Analysis |
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Analyzes operational costs to identify areas where expenses can be reduced, improving overall profitability for moving companies. | Good | Great |
| Operational Performance Dashboard |
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Provides a comprehensive view of key performance indicators (KPIs) related to moving operations, enabling managers to quickly assess efficiency and identify areas for improvement. | Good | Good |
| Optimized Vehicle Utilization |
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Maximizes the use of vehicles by analyzing routes, load capacities, and schedules to ensure efficient deployment and reduce idle time. | Good | Great |
| Personalized Move Planning |
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Offers personalized move planning services that cater to individual customer needs, ensuring a tailored experience that meets specific requirements. | Good | Great |
| Personnel Efficiency Tracker |
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Monitors and analyzes personnel performance metrics to identify areas for improvement and optimize workforce allocation. | Good | Great |
| Predictive Maintenance Analytics |
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Utilizes historical data to predict when maintenance is required for vehicles and equipment, reducing downtime and improving operational efficiency. | Great | UNKNOWN |
| Task Automation Templates |
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Offers pre-built templates for automating common moving tasks, allowing quick setup and deployment of automated processes. | Good | Great |
| Third-Party System Compatibility |
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Facilitates seamless integration with third-party systems such as CRM, accounting, and inventory management tools, ensuring smooth data exchange and process continuity. | Great | Great |
| CCPA |
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Compliance with CCPA standards and requirements | Great | UNKNOWN |
| FFIEC |
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Compliance with FFIEC standards and requirements | UNKNOWN | UNKNOWN |
| FISMA |
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Compliance with FISMA standards and requirements | UNKNOWN | Poor |
| FedRAMP |
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Compliance with FedRAMP standards and requirements | Poor | UNKNOWN |
| GDPR |
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Compliance with GDPR standards and requirements | Great | UNKNOWN |
| HIPAA |
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Compliance with HIPAA standards and requirements | UNKNOWN | UNKNOWN |
| HITRUST |
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Compliance with HITRUST standards and requirements | UNKNOWN | UNKNOWN |
| IRAP |
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Compliance with IRAP standards and requirements | UNKNOWN | UNKNOWN |
| ISO 27001 |
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Compliance with ISO 27001 standards and requirements | UNKNOWN | UNKNOWN |
| MTCS |
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Compliance with MTCS standards and requirements | UNKNOWN | UNKNOWN |
| PCI |
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Compliance with PCI standards and requirements | UNKNOWN | Great |
| PSD2 |
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Compliance with PSD2 standards and requirements | UNKNOWN | UNKNOWN |
| SOC 2 TYPE 1 |
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Compliance with SOC 2 TYPE 1 standards and requirements | UNKNOWN | UNKNOWN |
| SOC 2 TYPE 2 |
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Compliance with SOC 2 TYPE 2 standards and requirements | UNKNOWN | UNKNOWN |
| SOX |
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Compliance with SOX standards and requirements | UNKNOWN | UNKNOWN |
| Efficient Route Calculation |
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Calculates the most efficient routes for moving jobs, saving time and fuel costs while improving service delivery. | Good | Great |
| Fuel Consumption Estimator |
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Estimates fuel consumption for different routes to help in selecting the most cost-effective option. | OK | Poor |
| Real-time Route Adjustments |
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Provides real-time updates and adjustments to routes based on current traffic and road conditions. | Good | Great |
| Traffic Pattern Analysis |
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Analyzes historical and real-time traffic data to suggest optimal routes and avoid delays. | OK | Good |
| Weather Impact Assessment |
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Evaluates weather conditions to adjust routes and ensure timely and safe deliveries. | NA | UNKNOWN |
| Automated Notification Alerts |
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Automatically sends notifications to clients about important updates such as arrival times, delays, and completion of tasks. | Great | Good |
| Centralized Email Management |
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Consolidates all email communications in one platform, allowing movers to track and manage client interactions efficiently. | Good | Great |
| Customer Feedback Loop |
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Enables customers to provide feedback directly through the platform, ensuring their voices are heard and improvements can be made based on their experiences. | Great | Great |
| Instant Messaging System |
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Facilitates real-time text communication between movers and clients, ensuring quick resolution of queries and updates on moving status. | Great | Great |
| Mobile Client Communication |
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Facilitate direct communication between movers and clients through a mobile interface, allowing for quick updates and responses. | Good | Great |
| On-the-Go Job Updates |
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Enable movers to update job information, including status and notes, directly from their mobile devices while on the move. | Great | Great |
| Proactive Service Notifications |
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Sends proactive notifications to customers about important updates or changes in their moving schedule, ensuring they are always informed. | Great | Great |
| Video Call Support |
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Enables movers and clients to engage in video calls for detailed discussions and virtual surveys of moving items. | Great | Great |
| Virtual Move Consultation |
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Offers virtual consultations to help customers plan their move efficiently, providing expert advice and recommendations remotely. | Great | Great |
| API Access for Custom Integrations |
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Provides API access to allow custom integrations with other software solutions, enabling tailored workflows and data synchronization. | Great | Great |
| Data-Driven Decision Support |
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Offers insights and recommendations based on historical data and current trends to support strategic decision-making in moving operations. | Good | Great |
| Competitive Benchmarking |
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Compares company performance against industry benchmarks to identify competitive advantages and areas for improvement. | Good | Great |
| Customer Satisfaction Metrics |
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Tracks and analyzes customer feedback and satisfaction scores to help moving companies enhance their service quality and customer experience. | Good | OK |
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