Spok Go and Vocera Edge are sometimes compared for numerous use cases in Clinical Communication and Collaboration. We have a detailed features table below. You can also customize your requirements and get expert ratings comparing these two solutions against hundreds of data points across Collaboration Tools, Real-Time Communication, Analytics and Reporting, Customization and Flexibility, Artificial Intelligence and Automation, Patient Engagement, Security and Compliance, User Experience, Cost Management, Integration with Clinical Workflows, Training and Support, Mobility, Interoperability and Reliability and Performance.
Spok Go is a comprehensive clinical communication and collaboration platform designed to enhance communication among healthcare professionals. It integrates traditional communication methods with modern technologies to improve patient outcomes and streamline care processes.
Vocera Edge is a cloud-based clinical communication and collaboration solution designed to enhance care team mobility and simplify work at the point of care. It integrates with EHR systems to unify documentation workflows and communication, allowing clinicians to securely access and update patient data directly from their smartphones. The solution supports real-time communication among care team members, helping to streamline clinical workflows and improve patient care.
Customize these feature priorities in Taloflow and get expert ratings for your exact use case.
| Feature | Dimensions | Description | Spok Go | Vocera |
|---|---|---|---|---|
| Cross-Platform Compatibility |
|
Supports multiple operating systems and devices for seamless user experience. | OK | Good |
| Integrated Barcode Scanning |
|
Incorporates barcode scanning for efficient inventory and patient management. | NA | OK |
| Integrated Patient Health Monitoring |
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Supports integration with monitoring systems for continuous patient health tracking. | Great | Great |
| Integrated Wearable Device Support |
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Supports integration with wearable devices for continuous health monitoring and data collection. | OK | NA |
| Mobile Device Management |
|
Offers tools for managing and securing mobile devices used within the healthcare environment. | OK | Great |
| Offline Mode |
|
Allows users to access and input data without an internet connection, syncing when back online. | Poor | Poor |
| Real-Time Location Tracking |
|
Tracks the real-time location of staff and equipment within healthcare facilities for improved coordination. | OK | Good |
| Remote Access Capabilities |
|
Enables users to access the system remotely, ensuring flexibility and continuity of care. | Great | Great |
| Predictive Analytics |
|
Utilizes data analysis to predict trends and outcomes, aiding in proactive decision-making. | NA | NA |
| Automated Patient Check-In |
|
Streamlines the patient check-in process with automated systems to reduce wait times. | NA | NA |
| Automated Patient Intake |
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Streamlines the patient intake process with automated data collection and verification. | NA | NA |
| Integrated Patient Education Resources |
|
Provides access to educational resources within the system to support patient learning. | NA | NA |
| Integrated Patient Feedback System |
|
Collects and manages patient feedback within the system to improve care quality. | NA | NA |
| Integrated Patient Support Services |
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Offers support services within the system to assist patients with their healthcare needs. | NA | NA |
| Integrated Telehealth Services |
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Offers telehealth capabilities for remote consultations and care delivery. | NA | NA |
| Interactive Patient Education |
|
Provides interactive educational materials to help patients understand their health conditions and treatments. | NA | NA |
| Patient Appointment Scheduling |
|
Enables patients to schedule appointments online, improving convenience and accessibility. | NA | NA |
| Patient Communication Preferences |
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Allows patients to set their communication preferences for receiving updates and information. | NA | NA |
| Patient Communications |
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Facilitates automated communication with patients for updates and information sharing. | NA | NA |
| Patient Consent Management |
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Manages patient consent for data sharing and treatment, ensuring compliance with regulations. | NA | NA |
| Patient Data Privacy Controls |
|
Provides controls for managing patient data privacy and ensuring compliance with regulations. | Good | Good |
| Patient Discharge |
|
Streamlines the patient discharge process with automated systems to improve efficiency. | NA | NA |
| Patient Follow-Ups |
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Facilitates automated follow-up with patients to ensure continuity of care and adherence to treatment plans. | NA | NA |
| Patient Health Assessments |
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Conducts automated health assessments to monitor patient conditions and progress. | NA | Good |
| Patient Health Monitoring |
|
Monitors patient health metrics in real-time to provide timely interventions and care adjustments. | Great | Good |
| Patient Health Record Access |
|
Allows patients to access their health records securely through the system. | OK | Good |
| Patient Health Reports |
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Generates automated health reports for patients to review their progress and outcomes. | Great | Good |
| Patient Health Trend Analysis |
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Analyzes patient health trends to identify patterns and inform care decisions. | NA | NA |
| Patient Journey Mapping |
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Visualizes the patient journey to identify opportunities for improving care and satisfaction. | NA | NA |
| Patient Portal Access |
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Allows patients to access their health information and communicate with care teams through a secure portal. | NA | NA |
| Patient Reminders |
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Sends automated reminders to patients for upcoming appointments and medication schedules. | NA | NA |
| Patient Risk Assessment Tools |
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Provides tools for assessing patient risk factors to inform care planning and interventions. | OK | Great |
| Patient Satisfaction Tracking |
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Monitors patient satisfaction levels to identify areas for improvement in care delivery. | NA | NA |
| Patient Triage |
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Utilizes automated systems to triage patients based on their symptoms and urgency. | NA | NA |
| Patient-Centric Design |
|
Focuses on enhancing the user experience for patients, making it easier for them to interact with the system. | Good | Great |
| Automated Clinical Documentation |
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Facilitates automated clinical documentation to reduce administrative burden and improve accuracy. | OK | Good |
| Integrated Care Pathway Management |
|
Manages care pathways within the system to ensure coordinated and efficient care delivery. | OK | NA |
| Integrated Clinical Decision Support |
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Provides decision support tools to assist clinicians in making informed care decisions. | OK | Good |
| Integrated Health Information Exchange |
|
Facilitates the exchange of health information across different systems and organizations. | Good | Great |
| Integrated Imaging Support |
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Supports integration with imaging systems for seamless access to diagnostic images. | Good | Good |
| Integrated Lab Results Management |
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Manages lab results within the system for easy access and review by care teams. | Good | Great |
| Integrated Patient Care Coordination |
|
Facilitates coordination of patient care across different providers and settings. | Great | Great |
| Integrated Patient Health Analytics |
|
Offers analytics tools for analyzing patient health data to inform care decisions. | NA | NA |
| Integrated Patient Health Management |
|
Manages patient health within the system to support coordinated and efficient care delivery. | NA | NA |
| Integrated Patient Health Records |
|
Manages patient health records within the system for easy access and review. | Great | Great |
| Integrated Patient Referral Management |
|
Manages patient referrals within the system for seamless coordination of care. | OK | NA |
| Integrated Pharmacy Management |
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Manages pharmacy operations within the system for efficient medication dispensing and tracking. | Good | Great |
| Patient Data Import/Export |
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Facilitates the import and export of patient data for seamless integration with other systems. | Good | Great |
| Patient Data Management Tools |
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Provides tools for managing patient data efficiently and securely. | NA | NA |
| Prescription Management |
|
Streamlines the prescription process with automated management and tracking. | NA | NA |
| Seamless Integration with EHRs |
|
Ensures smooth interoperability with electronic health records for efficient data exchange. | Great | Great |
| Data Visualization Tools |
|
Provides tools for visualizing data in charts and graphs to aid in decision-making. | NA | OK |
| Feedback and Survey Tools |
|
Enables users to provide feedback and participate in surveys to improve system functionality. | Poor | Poor |
| Incident Reporting |
|
Facilitates the automatic reporting of incidents to improve safety and compliance. | NA | NA |
| Patient Data Access Logs |
|
Maintains logs of patient data access to ensure transparency and compliance. | Good | Good |
| Patient Data Anonymization |
|
Ensures patient data is anonymized to protect privacy and comply with regulations. | NA | NA |
| User Activity Monitoring |
|
Tracks user activity within the system to ensure compliance and security. | OK | Great |
| Automated Data Backup |
|
Ensures that data is automatically backed up to prevent loss and ensure recovery. | Good | Good |
| CCPA |
|
California Consumer Privacy Act compliance for California residents' data protection | Good | Good |
| Centralized Document Repository |
|
Offers a secure, centralized location for storing and accessing important documents. | NA | NA |
| FFIEC |
|
Federal Financial Institutions Examination Council compliance for financial institutions | NA | NA |
| FISMA |
|
Federal Information Security Management Act compliance for federal agencies | Good | NA |
| FedRAMP |
|
Federal Risk and Authorization Management Program certification for cloud services | Poor | Poor |
| GDPR |
|
General Data Protection Regulation compliance for processing EU personal data | OK | Good |
| HIPAA |
|
Health Insurance Portability and Accountability Act compliance for protecting sensitive patient health information | Good | Good |
| HITRUST |
|
Health Information Trust Alliance certification for healthcare data protection | OK | OK |
| HL7/FHIR |
|
Good | Great | |
| IRAP |
|
Information Security Registered Assessors Program certification for Australian government | NA | NA |
| ISO 27001 |
|
Information security management system (ISMS) certification ensuring systematic approach to managing sensitive company information | NA | NA |
| MTCS |
|
Multi-Tier Cloud Security Singapore Standard compliance | NA | NA |
| PCI |
|
Payment Card Industry Data Security Standard compliance for handling credit card information | NA | NA |
| PSD2 |
|
Payment Services Directive 2 compliance for regulated payment services | NA | NA |
| Role-Based Access |
|
Implements access controls based on user roles to ensure data security and compliance. | Great | Great |
| SOC 2 TYPE 1 |
|
Service Organization Control 2 Type 1 report verifying system design effectiveness | Great | Great |
| SOC 2 TYPE 2 |
|
Service Organization Control 2 Type 2 report verifying operational effectiveness over time | Great | Great |
| SOX |
|
Sarbanes-Oxley Act compliance for financial reporting and corporate governance | Great | Great |
| Secure Data Encryption |
|
Ensures that all data is encrypted to protect against unauthorized access and breaches. | Great | Great |
| Secure File Sharing |
|
Facilitates secure sharing of files and documents between users and teams. | Good | Good |
| Secure Messaging |
|
Provides encrypted messaging capabilities to protect sensitive information during communication. | Good | Great |
| Secure Remote Consultation |
|
Enables secure remote consultations between patients and healthcare providers. | OK | OK |
| Secure Voice Communication |
|
Provides secure voice communication channels for confidential discussions. | OK | Great |
| Automated Alerts and Reminders |
|
Sends automated alerts and reminders to users for important tasks and appointments. | Great | Great |
| Care Team Collaboration Spaces |
|
Provides virtual spaces for care teams to collaborate and share information securely. | OK | Great |
| Interactive Voice Response (IVR) |
|
Utilizes IVR technology to automate patient interactions and improve communication efficiency. | OK | NA |
| Real-Time Collaboration Tools |
|
Provides tools for real-time collaboration among care teams to enhance communication and coordination. | Good | Great |
| Video Conferencing Integration |
|
Integrates with video conferencing tools to facilitate virtual meetings and consultations. | NA | Good |
| Integrated Task Scheduler |
|
Includes a task scheduler to help users manage their time and responsibilities effectively. | Good | Good |
| Task Management System |
|
Enables users to create, assign, and track tasks within the system to improve productivity. | NA | Good |
| Automated Billing and Invoicing |
|
Streamlines the billing process with automated invoicing and payment tracking. | NA | NA |
| Customizable Notification Settings |
|
Allows users to customize their notification preferences for alerts and updates. | Good | Good |
| Customizable User Profiles |
|
Allows users to customize their profiles to reflect their preferences and needs. | Good | Good |
| Dynamic Form Builder |
|
Allows users to create and customize forms for data collection and reporting. | NA | NA |
| Interactive Tutorials |
|
Provides step-by-step guides and tutorials to help users learn how to use the system effectively. | NA | NA |
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