Last updated February 1st 2025

Top 9 Hospitality Property Management Software (PMS) Requirement Checklist in 2025

Essential software for managing hotel operations, bookings, and guest services.

This requirements table for Hospitality Property Management Software (PMS) products clearly outlines the key features and functionalities considered when evaluating vendors. We include Security, Compliance, CRM, Mobile Access, Automation, Inventory, Pricing, Support, Customization, Booking, Housekeeping, Billing, Analytics, Integrations and User Experience.

Other important considerations may include the level of technical support offered, the availability of detailed documentation and developer resources, and pricing and licensing options. Customize these requirements in Taloflow and get expert ratings for 15 different vendors against all of the features in the table below, including None.

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Requirement Description Features
Must enable secure payments The system should provide secure payment processing features to protect guest financial information and ensure compliance with industry standards.
  • Credit Card Pre-authorization
  • Payment Gateway Integration
  • Secure Payment Processing
Must have automate guest communication The platform should automate guest communication processes, including booking confirmations, reminders, and feedback collection, to enhance guest experience.
  • Guest Messaging
  • Guest Self-Service Portal
Must have seamless integration with existing hospitality tools The platform should integrate seamlessly with existing hospitality tools such as CRM, POS systems, and OTA connectivity to ensure smooth operations and data flow.
  • OTA Connectivity
  • POS System Integration
  • Third-party CRM Integration
Must offer comprehensive inventory management The system should provide comprehensive inventory management features to track and manage resources effectively.
  • Inventory Alerts and Notifications
  • Inventory Management
Must offer robust housekeeping management The platform should streamline housekeeping operations with features like task scheduling, room status tracking, and mobile coordination.
  • Housekeeping Coordination
  • Room Status Tracking
Must provide comprehensive guest profile management The tool should manage detailed guest profiles, including booking history, preferences, and feedback, to personalize guest experiences.
  • Guest Feedback Management
  • Guest Preferences
Must provide invoicing tools The tool should automate invoicing and billing processes to improve accuracy and efficiency in financial operations.
  • Automated Invoicing
  • Invoice Customization
  • Split Billing
Must support automated task management The platform should automate task management processes, including assignment and alerts, to enhance operational efficiency.
  • Staff Assignment
  • Task Assignment
Must support dynamic pricing and revenue management The system should offer dynamic pricing and revenue management tools to optimize pricing strategies and maximize revenue.
  • Dynamic Pricing
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Work with Taloflow's technology selection platform containing tens of thousands of up-to-date vendor data points in dozens of categories to:
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