Last updated March 14th 2025

What is Patient Satisfaction and Feedback Management? The Complete 2025 Guide

Collecting and managing patient feedback to improve satisfaction and care quality.

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What is Patient Satisfaction and Feedback Management?

This use case focuses on the system's ability to collect and manage patient feedback, using it to improve satisfaction and care quality. It evaluates features that support feedback collection, analysis, and integration into care improvement processes.

Products for Patient Satisfaction and Feedback Management

We’ve listed the products and solutions that commonly address the Patient Satisfaction and Feedback Management use case below.

Spok Go logo

A clinical communication and collaboration platform.

Telmediq by Nuance logo

A clinical communication and collaboration platform for healthcare systems.

Epic Secure Chat logo

A secure communication platform for clinical teams.

PerfectServe logo

A comprehensive clinical communication and collaboration platform.

MEDITECH Expanse logo

A comprehensive EHR solution for healthcare organizations.

Siilo logo

A clinical communication and collaboration platform for healthcare professionals.

QliqSOFT logo

A digital patient engagement and communication platform for healthcare.

Halo Health logo

A comprehensive healthcare management software focused on improving patient care.

Mobile Heartbeat logo

A clinical communication and collaboration platform.

symplr Clinical Communications logo

Advanced team communication software for healthcare organizations.

OnPage logo

OnPage is a critical communication and collaboration platform for healthcare and IT sectors.

TigerConnect Clinical Collaboration Platform logo

A secure clinical collaboration platform enhancing communication and care coordination.

Vocera Edge logo

Cloud-based clinical communication and collaboration solution for smartphones.

CareAware Connect logo

A clinical communication and collaboration platform for healthcare settings.

PatientSafe Solutions logo

A mobile platform for clinical communication and collaboration.

Imprivata Cortext logo

Secure messaging platform for healthcare communication.

Patient Satisfaction and Feedback Management Features

Customize these feature priorities in Taloflow and get expert ratings for 15 different vendors and solutions, including None.

Feature Dimensions Description Priority
Integrated Patient Feedback System
Collects and manages patient feedback within the system to improve care quality. Critical
Patient Satisfaction Tracking
Monitors patient satisfaction levels to identify areas for improvement in care delivery. Critical
Feedback and Survey Tools
Enables users to provide feedback and participate in surveys to improve system functionality. Important
Patient Communications
Facilitates automated communication with patients for updates and information sharing. Important
Evaluating solutions?
Work with Taloflow's technology selection platform containing tens of thousands of up-to-date vendor data points in dozens of categories to:
Get a detailed requirements table
Filter solutions based on your priorities
Evaluate vendors for your exact use case
Get my free report
takes 5 minutes

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