Empower customers with a comprehensive self-service portal.
This use case aims to provide customers with a self-service portal where they can access information, perform transactions, and manage their accounts without the need for direct assistance.
We’ve listed the products and solutions that commonly address the Customer Self-Service use case below.
A cloud-based platform for banking operations.
Embedded banking solutions for SMEs.
A banking-as-a-service platform enabling companies to launch deposit, payment, and credit products.
A comprehensive digital banking platform by Finastra for seamless financial services across all channels.
A comprehensive digital banking solution for financial institutions.
AI-driven financial product management platform for banks and insurance.
Cloud-based digital banking platform for financial institutions.
Temenos Infinity is a digital banking platform that empowers banks and credit unions to deliver seamless digital financial services.
Cloud-native core banking platform for flexibility and control.
A comprehensive digital banking platform for banks and credit unions.
Kony DBX is a digital banking platform offering omnichannel services for financial institutions.
A comprehensive digital banking platform by FIS, designed for seamless financial services delivery.
Customize these feature priorities in Taloflow and get expert ratings for 15 different vendors and solutions, including None.
| Feature | Dimensions | Description | Priority |
|---|---|---|---|
| In-App Customer Support Chat |
|
Provides instant customer support through an integrated chat feature within the app. | Critical |
| User-Friendly Account Switching |
|
Simplifies the process of switching accounts to enhance user convenience. | Important |
| Video Call Support |
|
Offers video call capabilities for face-to-face customer support and consultations. | Important |
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