Last updated April 21st 2025

What is Incident Escalation and Communication? The Complete 2025 Guide

Efficient escalation and communication during incidents.

Evaluating solutions?
Work with Taloflow's technology selection platform containing tens of thousands of up-to-date vendor data points in dozens of categories to:
Get a detailed requirements table
Filter solutions based on your priorities
Evaluate vendors for your exact use case
Get my free report
takes 5 minutes

What is Incident Escalation and Communication?

This use case evaluates the vendor's processes for escalating incidents to higher-level experts and ensuring clear communication with stakeholders throughout the incident response lifecycle.

Products for Incident Escalation and Communication

We’ve listed the products and solutions that commonly address the Incident Escalation and Communication use case below.

Expel Managed Detection and Response logo

Expel's MDR service provides 24/7 monitoring, threat detection, and incident response.

eSentire Managed Detection and Response logo

Managed Detection and Response service with 24/7 threat monitoring and response.

Binary Defense Managed Detection and Response logo

24/7 monitoring and threat detection with expert-led response.

VMware Carbon Black Managed Detection logo

24/7 threat monitoring and incident response.

Microsoft Defender Experts for XDR logo

Managed extended detection and response service enhancing SOC capabilities.

Sophos Managed Threat Response logo

24/7 threat monitoring and response service.

CrowdStrike Falcon Complete logo

Managed Detection and Response service providing 24/7 threat detection and response.

Kroll Responder MDR logo

Kroll Responder MDR provides 24/7 threat detection and complete incident response services.

FireEye Managed Defense logo

Comprehensive cybersecurity solution with 24/7 monitoring and threat detection.

Secureworks Taegis ManagedXDR logo

A robust MDR solution with 24/7 threat monitoring and response.

Arctic Wolf Managed Detection and Response logo

A comprehensive cybersecurity solution with 24/7 monitoring and threat detection.

Cisco Secure MDR logo

A comprehensive Managed Detection and Response solution.

Cybereason Managed Detection and Response logo

24/7 threat monitoring and response service by Cybereason.

Rapid7 MDR logo

Rapid7 Managed Detection and Response (MDR) offers 24/7 monitoring, threat detection, and incident response services.

Critical Start MDR logo

Comprehensive MDR solution with proactive security intelligence.

BlueVoyant Managed Detection and Response logo

Comprehensive security solution offering 24/7 monitoring and incident response.

Palo Alto Networks Cortex XDR Managed Threat Hunting logo

24/7 managed threat hunting service by Unit 42 experts.

Red Canary MDR logo

Advanced threat detection and response solution by Red Canary.

SentinelOne Vigilance Respond logo

A comprehensive managed detection and response service.

Trustwave Managed Detection and Response logo

Comprehensive MDR solution offering 24/7 threat monitoring and incident response.

Alert Logic MDR logo

Comprehensive managed detection and response service.

Incident Escalation and Communication Features

Customize these feature priorities in Taloflow and get expert ratings for 15 different vendors and solutions, including None.

Feature Dimensions Description Priority
Incident Response Team Coordination
  • Incident Response
Coordinates the actions of incident response teams to ensure effective threat mitigation. Important
Security Incident Notification System
  • Incident Response
Notifies relevant stakeholders of security incidents to ensure prompt response. Important
Evaluating solutions?
Work with Taloflow's technology selection platform containing tens of thousands of up-to-date vendor data points in dozens of categories to:
Get a detailed requirements table
Filter solutions based on your priorities
Evaluate vendors for your exact use case
Get my free report
takes 5 minutes

Disclaimer

Taloflow does not guarantee the accuracy of any information on this page including (but not limited to) information about 3rd party software, product pricing, product features, product compliance standards, and product integrations. All product and company names and logos are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation or endorsement. Vendor views are not represented in any of our sites, content, research, questionnaires, or reports.