Mobile field service management solution for managing customers, jobs, schedules, invoices, and fieldworkers.
Mobile field service management solution for managing customers, jobs, schedules, invoices, and fieldworkers.
Fleetmatics WORK is a mobile field service management solution designed to manage customers, jobs, schedules, invoices, and fieldworkers. It helps companies save time and money while improving productivity and customer service. The solution integrates with Fleetmatics Reveal GPS tracking technology to provide additional insight into workforce productivity. With cloud storage for customer information, invoices, inventory, and service history, it reduces paperwork and can be accessed anywhere, anytime.
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This use case involves generating comprehensive reports and analytics to gain insights into field operations. It helps in making informed decisions and improving operational efficiency.
This use case focuses on the ability of the software to handle emergency situations by quickly dispatching the nearest available technician with the right skills. It ensures that emergency requests are prioritized and managed effectively to minimize downtime and enhance customer satisfaction.
This use case focuses on the efficient allocation of resources such as technicians, tools, and vehicles to various field jobs. It ensures that resources are utilized optimally, reducing costs and improving service delivery.
This use case involves using predictive analytics to schedule maintenance activities before issues occur. It helps in reducing downtime and extending the lifespan of equipment.
This use case involves monitoring the performance of field technicians through various metrics such as job completion time, customer feedback, and adherence to schedules. It helps in identifying top performers and areas for improvement, thereby enhancing overall service quality.
This use case focuses on the ability to manage and coordinate multiple jobs simultaneously across various locations. It ensures that resources are allocated efficiently and jobs are completed on time.
This use case emphasizes enhancing communication with customers by providing timely updates on job status, appointment reminders, and feedback collection. It aims to improve customer satisfaction and trust.
We’ve listed the products and solutions that are commonly to Fleetmatics WORK below.
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