PwC Cuts Vendor Research Time by 90% with Taloflow

Read this case study to learn about how PwC used Taloflow to eliminate the vendor research bottleneck.

Customer
PwC
Industry
PE Consulting
Company Size
364,000
Location
New York, NY

About PwC

PwC is a global professional services network and one of the Big Four accounting firms, providing industry-focused assurance, advisory, and tax services to build public trust and enhance value for clients and stakeholders. With operations in 149 countries and over 364,000 people, PwC helps organizations and individuals create the value they're looking for. PwC's consulting business works with clients to develop executable strategies from analysis to measurable results, combining deep industry knowledge with specialized capabilities in innovation, customer experience, operations, and digital transformation.

Challenge

For PwC, conducting thorough technology vendor evaluations for client engagements traditionally required significant time and resources from senior consultants.

"Our team frequently needs to evaluate technology categories—from privileged access management to OSINT platforms to healthcare IT systems—often in domains where we're building expertise in real-time," explained a Director at PwC. "The challenge wasn't just research speed; it was maintaining rigor and comprehensiveness while our consultants needed to focus on strategic advisory work and client engagement."

Traditional approaches meant assigning senior resources to spend days researching fragmented information across analyst reports, vendor websites, and industry publications. This is time that could be better spent on high-value strategic consulting and client-facing activities.

Solution

PwC adopted Taloflow as their technology vendor intelligence platform, integrating it into their standard workflow for client engagements requiring vendor evaluations, market assessments, and technology selection support.

"We now submit evaluation requests through Taloflow and receive comprehensive vendor analyses. They come complete with structured comparisons, capability mappings, and decision frameworks. We get these typically within two business days," the Director noted. "Over the past few months, we've completed many major evaluations across diverse technology categories, each delivered with the depth and structure we need for client presentations."

The team particularly values Taloflow's multi-layered analysis framework, customized to PwC's needs, which provides everything from high-level market overviews to detailed feature comparisons and vendor positioning. Interactive visualizations and exportable Excel reports make it easy to integrate findings into client deliverables and presentations.

"Taloflow transformed vendor evaluation from a multi-week research burden into a one-to-two-day intelligence delivery—freeing our senior consultants to focus on strategic advisory and client value creation."

Results

  • Research time reduced from weeks to 1–2 business days per evaluation
  • Many critical technology evaluations completed across cybersecurity, healthcare IT, and emerging tech categories
  • Senior consultant capacity freed for strategic advisory and client engagement
  • Scalable team adoption with dozens of team members actively using the platform
  • Consistent quality and structure across evaluations, improving client deliverable standards

The partnership has become a core part of PwC's toolkit. By eliminating the research bottleneck, Taloflow enables PwC consultants to deliver faster insights while maintaining the analytical rigor and strategic perspective clients expect from a Big Four consulting firm.

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