Workato vs. Zapier Comparison

Which is the best iPaaS provider for you?

November 17, 2022

Written by
Louis-Victor Jadavji, Cofounder of Taloflow

Who should you choose and why?

âś‹ Most important consideration

  • Workato and Zapier are low-code tools that have lots of appeal for the line of business users. However, Zapier is better suited for small businesses.

🤔 Strongly consider Workato over Zapier if

  • You’re creating custom connectors for your integrations. In comparison, Zapier does not provide good support for building connectors apart from making “zaps”.
  • You need conformance and security policies around the APIs and integrations.
  • You want guaranteed data delivery with minimal data loss and high throughput.

🤔 Strongly consider Zapier over Workato if

  • You are a small business and have very few integrations to build.
  • You have a small budget.

đź“ť Other Notes

  • While both Zapier and Workato have AI-assisted capabilities on the platform, Workato’s AI capabilities far surpass Zapier’s.
  • Workato has auto-versioning features for the integrations and APIs (not present in Zapier).
  • Zapier generally only offers email support (but has a great knowledge base!), whereas Workato has lots of training-related activities available, whether online or in-person.

We put all the information below in an interactive quiz to make your iPaaS provider choice easy.

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About the Author

Louis-Victor Jadavji (or "LV") is a recognized leader in the cloud services industry. He's helped 50+ digital native companies like ModusBox, Later, and NS1 choose the right cloud stack for their applications. His work has been featured in Forbes (30 Under 30 All-Star), HuffPost, The New York Times, The Globe and Mail, and Inc. Magazine.

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