Workato vs. Zapier Comparison

Who should you choose and why?

✋ Most important consideration

• Workato and Zapier are low-code tools that have lots of appeal for the line of business users. However, Zapier is better suited for small businesses.

🤔 Strongly consider Workato over Zapier if

• You’re creating custom connectors for your integrations. In comparison, Zapier does not provide good support for building connectors apart from making “zaps”.
• You need conformance and security policies around the APIs and integrations.
• You want guaranteed data delivery with minimal data loss and high throughput.

🤔 Strongly consider Zapier over Workato if

• You are a small business and have very few integrations to build.
• You have a small budget.

📝 Other Notes

• While both Zapier and Workato have AI-assisted capabilities on the platform, Workato’s AI capabilities far surpass Zapier’s.
• Workato has auto-versioning features for the integrations and APIs (not present in Zapier).
• Zapier generally only offers email support (but has a great knowledge base!), whereas Workato has lots of training-related activities available, whether online or in-person.